Cotton Carrier Shipping & Returns Policy
PAYMENT OPTIONS
Payment Options
We accept VISA and MasterCard directly at checkout. If you wish to pay via your American Express, we prefer that you call us at 1-877-852-9423 to process a Phone Order. Or you may continue through to the Paypal gateway where the Diner’s Club card is also accepted. Simply choose Paypal in the “Payment Method” area. This secondary payment gateway will also allow you to pay via your Paypal account. It is NOT necessary to create a Paypal account to check out. Contact us immediately if you have any difficulties using the Paypal system.
TIME IN TRANSIT
Time in Transit
In most cases orders will be shipped the Next Business Day after your order is received.
UPS does not deliver to P.O. Boxes. You must use a valid street address.
Cotton Carrier $25 Overnight (via UPS) = Overnight delivery by the end of the business day.
Cotton Carrier $17 Two Day (via UPS) = 2 business days.
Cotton Carrier $11 Standard (via UPS Ground) = 5 -8 business days.
Cotton Carrier $25 Two Day to Alaska & Hawaii (via UPS) = 2 business days.
UPS Standard = Scheduled day delivery to the 48 contiguous U.S. states. This means on average 3-5 Business Days for nearer regions (West Coast) and 5-8 Business Days (Southern East Coast).
NO DUTIES OR TAXES ARE APPLICABLE FOR USA-BOUND SHIPMENTS.
Note: All prices in USD.
Cotton Carrier $25 Overnight (via UPS) = Overnight delivery by the end of the business day.
Cotton Carrier $17 Two Day (via UPS) = 2 business days.
Cotton Carrier $11 Standard (via UPS Ground) = 5 -8 business days.
UPS Standard = Scheduled day delivery.
Canada Post XpressPost = Next Business Day to Three Business Days (depending on location)
Note: All prices in USD. If you wish to shop in Euros, please visit our European store here
UPS World Wide Express Saver = Delivery in 2+ business days to over 215 countries and territories by the end of the business day.
UPS Worldwide Expedited = Delivery in 3+ business days to worldwide destinations.
DUTY & CUSTOMS FEES
Duty & Customs Fees
Your package will be shipped from Canada.
INTERNATIONAL CUSTOMERS ONLY (not including USA). Cotton Carrier Ltd. is not responsible for any taxes, duties, customs or brokerage fees that may be assessed upon you at time of delivery. We encourage you to visit the UPS website for more information.
RETURN POLICY
Return Policy
Cotton Carrier Ltd. offers a 100%, full refund policy for 14 days upon receiving your Cotton Carrier system. You are required to contact us of your intent to return your Cotton Carrier product via email at info@cottoncarrier.com. You will receive an RMA (Return Merchandise Approval) number, and are required to ship the item back to us at your expense via USPS or your country’s postal service.