Cotton Carrier Ltd. Warranty
Cotton Carrier Ltd. prides itself in the choice of top grade materials and the highest quality of manufacturing on all of our products. This limited warranty covers you for lifetime against any defects in material or workmanship, as long as you are the original purchaser of a Cotton Carrier System, which includes the Cotton Carrier Camera Vest System and Cotton Carry-Lite belt system. All other Cotton Carrier products carry a one (1) year warranty.
Warranty claimants must provide evidence of purchase and still own their Cotton Carrier camera bags, camera straps, camera holsters and other products. This limited warranty does not cover you damage caused by improper use, alteration, or accidental damage. It also does not cover the natural breakdown of materials that occur after prolonged use such as fabric wear, abrasion, etc. All products subjected to regular and active use eventually wear out, even a Cotton Carrier!
This limited warranty excludes all claims to any incidental or consequential loss to personal property, including photographic equipment. Part of this limited warranty requires your frequent inspection to ensure your Camera Hub is sufficiently tight, all belts and buckles are secure, and you are using your Camera Tethers.
Should you require making a claim of this warranty, you will contact us via our email address of info@cottoncarrier.com and provide a detailed explanation of your claim, ideally providing photos of the issue. Upon review of your situation, you will be provided an RMA (Return Merchandise Authorization) number, with detailed instructions on how to proceed with your claim. There is a Shipping & Handling charge of $25 USD for all warranty claims. Upon receiving the product at our offices, we will inspect the product for the warranty issue, and upon confirming defect, will either repair or replace your Cotton Carrier product at our discretion. Thank you for your purchase of a Cotton Carrier product. We wish you many years of use with it. Cotton Carrier Ltd.